FAQ

  • Where do you ship from?

Orders are shipping from Colorado, USA.

  • How long will it take my order to ship?  

Orders will be processed and shipped within 2-5 business days unless a preorder item is in the order. This does not include the time it will take for your order to get to you. 

IF YOUR ORDER INCLUDES A PRE ORDER ITEM YOUR ORDER WILL NOT SHIP UNTIL THE PRE ORDER ITEMS ARRIVE TO ME. PLEASE KEEP THIS IN MIND WHEN ORDERING. PRE ORDERS COULD TAKE 1-6 WEEKS OR LONGER TO SHIP DEPENDING ON THE ITEM, MANUFACTURER AND HOW IT TAKES FOR THE ITEM TO GET TO ME.  

  • When should I expect my order to arrive? 

For U.S. orders, please allow up to 4 weeks for your order to arrive. 

For international orders please allow up to 8 weeks for your order to arrive. 

USE MY CONTACT FORM IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE STATUS OF YOUR ORDER.

RETURN/REFUND POLICY

  • Do you accept returns?

I do not accept returns.

  • Can I cancel my order?

Cancellations will not be accepted if the order has been packed/shipped.

Cancellations are NOT accepted for pre order items. 

  • Do you do exchanges? 

No, but I can send a replacement of your item(s) if the arrive damaged, are lost in transit, or if there's a mistake on my end. 

  • Do you do refunds?

If your items arrived damaged, got lost in transit, or there was a mistake on my end I will offer a refund. I will NOT offer a refund if you put in the incorrect address or if your package was stolen. (Ex: Marked as delivered, but did not show in mail.)

PLEASE ALLOW FOR THE ALLOTTED TIME FOR SHIPPING TO PASS BEFORE ASKING FOR A REFUND.

IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE CONTACT ME THROUGH MY CONTACT FORM.

  • Do you ship outside the USA?

I currently ship to:

USA, Canada, Austria, Denmark, Finland, France, Germany, Ireland, Norway, Poland, Sweden, Switzerland, United Kingdom, Australia, New Zealand. 
More countries will be added in the near future!
  • Could you sell at my local show/convention? I'd love to meet you in peron!

If there's a convention you'd like to see me at, please use my contact form and let me know! I'll do my best to look into the event and see if it's something I can attend. It all depends on if I'd be accepted, and if I'm able to travel to said show. 

I'm definitely looking to do more shows outside of my state so any suggestions are very welcome! 

  • Could I get one of your designs tattooed?!

Absolutely! Please be sure to ask your artist first if they are comfortable tattooing another artist's work.

Please tag me on any of my social medias if you do, I would love to see it!

(Tips/Compensation for getting my work tattooed is very much appreciated but not necessary!)

  • Can you personalize/write a gift note for my order? 

Yes! I can have a personalized gift message included or have anything signed like prints or original work if requested.

PLEASE LEAVE A NOTE WHEN CHECKING OUT IF YOUR ITEM(S) IS A GIFT AND YOU WOULD LIKE TO INCLUDE A PERSONAL MESSAGE!

  • Could I request a design? 

Of course! I'm always open to new ideas, however I cannot guarantee if the request will be fulfilled. My project list is almost always full but if you have an idea you'd like to see me try, feel free to email me at: theimaginaryking23@gmail.com

  • Do you do commissions? 

I do! Currently my commissions are closed, I plan on having them back open soon!

Did I not answer your question? Please send me a contact form if so and I'll do my best to answer!